Spirit Health Club FAQs - Crowne Plaza Leeds

Welcome back! We are thrilled to open our hotel to all guests again, in line with government guidelines. Our restaurant and health club are also open, running with Covid-safe guidelines in place.  Please get in touch or refer to our Covid-19 FAQs to find out more.

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The Restaurant and Bar operating times are currently subject to change due COVID-19 protocols. Please check with reception on check-in. Many thanks.

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FAQs on using our Spirit Health Club in Leeds city centre

Our club has a range of Covid-19 safety measures at our club, a booking system for our gym and pool and more. Explore the changes we’ve made below and take a look through our FAQs.

If you have any other questions contact our club at spirit@cpleeds.com.

Which facilities are open?

Our gym and swimming pool are open to club members, hotel guests and day pass guests from 12th April 2021. Changing rooms are available for those using the swimming pool only. Our other facilities, including beauty treatments, will remain closed for now. To see our membership price list or to join Spirit Health Club Leeds, please leave us an enquiry. You will need to book a slot to use our gym and swimming pool in advance.

Enquire about membership

When will facilities be open?

Monday to Friday: 6:30am – 10:00pm

Saturday and Sunday: 7:00am – 10:00pm

Unfreezing your membership

I would like to unfreeze my membership – how do I do this?

If you’re still on a membership freeze and would like to unfreeze your membership, contact our club on 0113 2616 826 and we’ll do the rest.

Booking a gym or pool session

Can I just turn up to use the facilities?

No, this isn’t possible for now. In order to monitor our capacity, you will be required to book a time slot using our app to use the gym or pool. Please ensure that you register for our app, as we’ll need this to get in touch with all of our members.

How do I register to use the booking app?

If you’re a club member, you can download the app from the URL code sent out on the ‘Welcome Email’ to you when you joined our club.

How to download the app

How do I book a slot?

You can book your slot online by logging in to your dedicated member area or by downloading our app.

If you’re booking online, you’ll need to activate your account – simply click on the link below and select ‘Activate my Account’. You’ll then need to enter your details, and once this is done you’ll be sent your password via email.

Book my slot

How far ahead can I make a booking?

Bookings can be made seven days in advance for 45-minute slots for members and bookings open from 08:00am for the following week. For hotel guests, you can book a slot on the day of arrival.

Can I book a gym session and a pool session after?

Yes! You can book a gym session and the next available pool session after your gym session. However, please note that you will not be allowed access to the changing rooms when you arrive for your gym session, therefore we advise you to leave your swimming belongings in your car or hotel room.

After your gym session, you may leave the club to collect your swimming gear. If there is a time difference before the start of your swim session, please do not wait by the entrance or inside the club.

How many sessions can I book in one day?

Members can only book two sessions per day to multiple areas (one in the gym and one in the pool).

How do I change or cancel my session?

If you need to change your slot, simply cancel on the app or call us up to two hours prior to your booked slot to amend it.

You also have the option of being added to our club’s waitlist, so if someone cancels their booking we can make their slot available to you.

I do not have access to a laptop or smartphone to book online – is there another way I can book my sessions?

Please feel free to call the club directly on 0113 2616 826 and we will make your booking for you.

Using our Spirit Health Club

How long can I use the gym and pool for?

  • You can book a 45-minute time slot for the gym
  • You can book a 45-minute time slot for the pool
  • Using the gym and swimming pool: if you’d like to use both our facilities, please book an individual slot for the gym and another for the pool later – once your gym session is over you can exit the club and return for your swim later on

Do I need to wear a face-covering?

Please note that all club users will be required to wear a face-covering when entering the club, at reception and around club public areas.

Face coverings are not required whilst you’re in the gym working out or when you’re using the wet facilities/poolside and shower.

Using the swimming pool

If I wish to bring my child for a swim, but will only observe her from outside the pool, do I also need to book a time slot to attend?

Yes – you will be required to book a time slot for both yourself and child to be able to enter the poolside area.

Will I be able to shower after my swim?

Only the poolside shower will be available for members to use at this time. Showers within the changing rooms will not be available temporarily. Soap has been provided at the poolside showers for you to use.

Guest passes

Can I buy One-day Guest passes for friends and family?

Yes! You can now buy one-day guest passes for your friends and family for only £10.00 per person. Your guest will need to book their gym and swimming pool slot with our team in advance.

Can I use my One-day Guest pass to bring a friend or family member for a swim or use the gym facilities?

We’re accepting guest passes again – simply contact our club to find out more about booking your friend or family member in.

My guest passes are due to expire, can I extend them?

Yes you can! Bring your passes into the club and we will extend them for 3 months.

Our beauty services

When will I be able to book beauty treatments?

Our beauty facilities will remain closed for now. We’ll let you know as soon as we start offering these services again.

My beauty voucher is reaching expiry, what do I do?

Please contact our club via email and we will extend the voucher for you.

Get in touch

Thank you for helping us to keep our club a healthy, safe and happy community. If you have any questions or would like to enquire about memberships, please get in touch!

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