Spirit Health Club FAQs - Crowne Plaza Leeds

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FAQs on using our Spirit Health Club in Leeds city centre

Welcome back to our Spirit Health Club! Our club is doing things a little different for now. We’ve introduced a range of new measures at our club including Covid-19 health and safety processes, a booking system for our gym and pool and more.

Explore the changes we’ve made below and take a look through our FAQs. If you have any other questions contact our club at spirit@cpleeds.com.

Find out more about our club reopening

Our FAQs

Using our facilities

Can I just turn up to use the facilities?

No, this isn’t possible for now. In order to monitor our capacity, you will be required to book a time slot using our app to use the gym or pool. Please ensure that you register for our app, as we’ll need this to get in touch with all of our members.

How do I register to use the booking app?

If you’re a club member, you can download the app from the URL code sent out on the ‘Welcome Email’ to you when you joined our club. For more information on how to book including how to download our app, please click here.

Download the app

Can I book a gym session and a pool session after?

Yes! You can book a gym session and the next available pool session after your gym session. However, please note that you will not be allowed access to the changing rooms when you arrive for your gym session, therefore we advise you leave your swimming belongings in your car or hotel room.

After your gym session you may leave the club to collect your swimming gear. If there is a time difference before the start of your swim session, please do not wait by the entrance or inside the club.

I do not have access to a laptop or smartphone to book online – is there another way I can book my sessions?

Please feel free to call the club directly on 0113 2616 826 and we will make your booking for you.

Do I need to wear a face covering?

Please note that all club users will be required to wear a face covering when entering the club, at reception and around club public areas.

Face coverings are not required whilst you’re in the gym working out or when you’re using the wet facilities/poolside and shower.

Am I able to have a drink in the hotel lounge after my session?

Our restaurant is open to guests, however, you’ll need to book a table with our Reception team beforehand.

Guest passes

Can I buy One-day Guest passes for friends and family?

Yes! You can now buy one-day guest passes for your friends and family for only £10.00 per person. Your guest will need to book their gym and swimming pool slot with our team in advance.

Can I use my One-day Guest pass to bring a friend or family member for a swim or use the gym facilities?

We’re accepting guest passes again – simply contact our club to find out more about booking your friend or family member in.

My guest passes are due to expire, can I extend them?

Yes you can! Bring your passes into the club and we will extend them for 3 months.

Using our pool

If I wish to bring my child for a swim, but will only observe her from outside the pool, do I also need to book a time slot to attend?

Yes – you will be required to book a time slot for both yourself and child to be able to enter the poolside area.

Will I be able to shower after my swim?

Only the poolside shower will be available for members to use at this time. Showers within the changing rooms will not be available temporarily. Soap has been provided at the poolside showers for you to use.

Our beauty services

When will I be able to book beauty treatments?

Our beauty facilities will remain closed for now. We’ll let you know as soon as we start offering these services again.

My beauty voucher is reaching expiry, what do I do?

Please contact our club via email and we will extend the voucher for you.

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